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Claims Management


We understand the importance of dedicated claims management


In the unfortunate event that you need to make a claim on your policy, our claims specialists will take a proactive role in advising and arranging settlement of the most complicated claims

Should you ever need to make an insurance claim, our dedicated in-house claims team are here to help you. They will support you through the whole process, ensuring you are back on your feet as quickly as possible. We know that a claim is the moment of truth and that we are only as good as the service we provide in the event of a claim.


How to make a claim

As soon as you become aware of a problem, please contact the Marshall Wooldridge Claims Team immediately on 0113 250 6614 (between the hours of 9am to 5pm). When contacting us, please provide as much detail of the claim as possible, including the contact details of the key people involved and any documents relevant to the claim.

Much more than claims

Marshall Wooldridge takes a proactive role in a client’s business. We not only provide sound insurance advice, but also a full analysis of claims together with recommendations on where and how improvements can be made. Indeed, many insurers are working with us to ensure the best possible packages are provided to our clients. As part of this package we can offer full risk management and health and safety advice through self-assessment or joint site visits. This can be provided for all classes of business. By taking a proactive role in risk management we can work together to reduce the costs of insurance and demonstrate to insurers that our clients are committed to improving the risks associated with their business, resulting in fewer claims and more competitive premiums.


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We have worked with Marshall Wooldridge as our insurance broker for many years, and we would highly recommend them, their service is first class, the Team are incredibly efficient and really understand our business which gives us great comfort. And the Claims Team are always available and happy to attend site to help with complex claims.


Dean Lax
Group Finance Director, Wordsworth Group